Frequently asked questions
PRODUCTION TIME / SHIPPING TIME
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
① PRODUCTION TIME + ② SHIPPING TIME
① PRODUCTION TIME
(aka Turnaround/Processing Time)
Most of our pieces are handmade-to-order and processing times can change daily. Please see above for current production time.
② SHIPPING TIME
Shipping time is based on the Shipped Method selected at the checkout screen.
ESTIMATED SHIPPING TIMES:
DOMESTIC (USA)
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USPS Standard First Class: 2-5 business days
-
USPS Priority Mail: 1-3 business days
-
USPS Express Mail: 1-2 business days
INTERNATIONAL
-
USPS First Class International: 2-12 weeks
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USPS Priority Mail International: 6-10 business days
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USPS Express Mail International: 3-5 business days
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I NEED MY ORDER IN A HURRY! CAN YOU RUSH MY ORDER?
If you need your order in a hurry or by a certain date you can
Purchase a RUSH ORDER
A rush order allows you to "skip the line" and places your order at #1 on our order queue.
A RUSH ORDER DOES NOT UPGRADE YOUR SHIPPING METHOD
BE SURE TO ALSO SELECT A SHIPPING UPGRADE AT THE CHECKOUT SCREEN!
Click here for instructions on how to select a shipping method/upgrade.
WHAT IS "GOLD FILLED"?
Gold Filled vs Gold Plated
Gold filled does not mean it is "filled" with gold (the name is a bit misleading and confusing). Gold filled is an actual layer of real gold that has been bonded to a base metal with extremely high heat and pressure.
Gold filled is 100x stronger than "plated" jewelry.
Why? With gold filled jewelry the gold will not rub off or turn colors like plated jewelry does because of the high heat and pressure bonding process used to make gold filled jewelry.
Gold filled is high quality jewelry that is more affordable than solid gold jewelry,
so you get the look and feel of solid gold without the hefty price tag!
Gold filled jewelry will last for several years when properly taken care of.
Visit our
JEWELRY CARE page for care tips.
DON'T SEE YOUR QUESTION HERE?
Visit the main FAQ page or send us an email and we'd be happy to help!
